Support
Help for Momentum by Calderis
If you are blocked, setting up a new team, or troubleshooting notifications, invites, billing, or account access, this is the right place to start.
Contact support
For launch support, account issues, subscription questions, or anything that needs a real person, email us directly.
support@calderis.com.auInclude your organisation name, device type, and a short description of the issue where possible.
Useful links
We can add an AI support assistant here later. This page is structured so that can be dropped in without reworking the rest of the support flow.
Frequently asked questions
How do I get started with Momentum?
Start with the tutorials, then sign in and create or join your organisation. Once you have access, you can browse tasks, assign work, attach photos, and track progress across campaigns.
How do I invite another user?
Org admins can create invite links from the Users page in the web app. Invitees should use that link to create or join their account under the correct organisation.
Why am I not receiving notifications?
Check that notifications are enabled on your device, that you are signed into the correct account, and that your profile notification settings are configured. If the problem continues, contact support and include the device type and the affected account email.
Can I get help with billing or subscriptions?
Yes. For billing, subscriptions, seat limits, and organisation access questions, contact support and include your organisation name so we can help more quickly.